The Government ID verification uses AI software to check your identity. Below are some requirements provided by Synapse, our third-party banking partner. Please make sure your photo fits all of these requirements before reaching out to a Mainvest employee.

Suggestions to improve accuracy for Photo ID uploads:

  • *Steady image

  • *Four visible edges of the ID

  • *No flash

  • *Plain background

  • *Name and DOB matches those supplied to us in base doc

  • *Should be in full color (no black and white images accepted)

  • ID occupies most of image

  • ID and text are aligned properly

  • Min resolution ~1200 pixels, minor axis

  • Good natural lighting (average pixel intensity ~150)

  • We recommend maximum file size of 2 MB (most high-quality JPG are around 1 MB)

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