The Government ID verification uses AI software to check your identity. Below are some requirements provided by Synapse, our third-party banking partner. Please make sure your photo fits all of these requirements before reaching out to a Mainvest employee.
Suggestions to improve accuracy for Photo ID uploads:
*Steady image
*Four visible edges of the ID
*No flash
*Plain background
*Name and DOB matches those supplied to us in base doc
*Should be in full color (no black and white images accepted)
ID occupies most of image
ID and text are aligned properly
Min resolution ~1200 pixels, minor axis
Good natural lighting (average pixel intensity ~150)
We recommend maximum file size of 2 MB (most high-quality JPG are around 1 MB)